IB
Ivor B

1 reviews | Active since Feb 2013

26 Aug 2024, 17:51

AMPATH are PATHETIC

I have held on for a customner service agent at Ampath for 1 Hour and 17 minutes only to have a digital message come on saying theyre experiencing technical issues and to phone back. Yet this company which is part of a MONOPOLY with Discovery and should be investigated by the COMPETITION COMMISSIOn has the audacity to continuously send threatening unsubstantiated sms to their clients. THE TRUE COST OF TRANSFORMATION!!!!!

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply27 Aug 2024, 08:51
Official
Dear Ivor,

Our sincere apologies for this experience. Let us escalate this to the relevant team for further support and resolution. 

Best regards,