MG
Mark G
1 reviews | Active since Jul 2021
20 Dec 2023, 15:16
Ampath are dishonest ******* with absolutely no ethic of care.
after paying for test in cash, ampath decided to submit the account to my medical aid. after getting the medical aid to speak to ampath after a shutload of calls and ampath indicating that they will refund my medical aid nothing has happened a month later. They are the most pathetic pathology lab in the country's. I wonder how the partners that so proudly display there names sleep at night??????????????????????????????????????????????????
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Replies (4)
Ampath Laboratories (Pty) Ltd's replyOfficial
20 Dec 2023, 15:20Hi Mark. Our sincere apologies for this experience, but thank you for bringing it to our attention as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team and will get back to you soonest.
Ampath Laboratories (Pty) Ltd's reply20 Dec 2023, 15:20
Official
Hi Mark. Our sincere apologies for this experience, but thank you for bringing it to our attention as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team and will get back to you soonest.
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Mark G's updateReviewer Update
21 Dec 2023, 14:46Thank you for the call. I am awaiting further actions as discussed
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Mark G's update21 Dec 2023, 14:46
Reviewer Update
Thank you for the call. I am awaiting further actions as discussed
Ampath Laboratories (Pty) Ltd's replyOfficial
21 Dec 2023, 15:37Hi Mark. We understand that our Supervisor for Discovery has the information pertaining to this account and will investigate and follow this up for resolution. We will provide feedback as soon as possible.
Ampath Laboratories (Pty) Ltd's reply21 Dec 2023, 15:37
Official
Hi Mark. We understand that our Supervisor for Discovery has the information pertaining to this account and will investigate and follow this up for resolution. We will provide feedback as soon as possible.
Ampath Laboratories (Pty) Ltd's replyOfficial
21 Dec 2023, 15:57Hi Mark. According to our feedback, the necessary adjustments have been made and your medical aid has been credited. We do apologise for the inconvenience caused.
Ampath Laboratories (Pty) Ltd's reply21 Dec 2023, 15:57
Official
Hi Mark. According to our feedback, the necessary adjustments have been made and your medical aid has been credited. We do apologise for the inconvenience caused.