TP
Tessa P

1 reviews | Active since Mar 2013

08 Sept 2020, 11:08

Ampath

Good Day,

RE: Acct #: GPU38831

On the 6th April my wife had an epileptic seizure which required admittance to an ER. Blood tests were required, for which I paid upfront.

We received a copy of the account to submit to our medical aid however the ICD10 codeswere incorrect and the claim was rejected. We were advised by our broker of the correct ICD10 code.

To date despite numerous emails & phone calls this has not been done. A simple thing that would take 5 minutes to do at the moment has not been done 6 months down the line. Their service is non existant

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