Ampath Account department

I have recently been contact by Vericredit telling me I have been handed over to them regarding outstanding account with Ampath. As I then contacted Ampath to inform them I have not received any account from them and they must send me proof where the account was send they told me they can not do so as this account as already be handed to Vericredit. I told them that I went through all my mails and could not find any account send by Ampath regarding this account. The Lady told me she will request fro IT to get the proof that account was send. When I got the mail with the screenshots it clearly shows that all attempts to send the mail Failed and I did not receive the account. As I am in and out of the country for work I contacted Ampath again today and spoke to Jackie asking to sort this account with Ampath and not Vericredit as I accnolage this ammount due and would like to settle the ammont with Ampath the service provider and not Vericredit as I have proof that this account did not get through tp me she was not helpfull at all.

I am unhappy with the way Ampath handled this account as I make use of there services all the time for my daughter medical condition.

Hope this reads well.

Regards Jan