CE
Carin E

1 reviews | Active since Jan 2022

07 Oct 2024, 15:26

Ampath

My husband paid an bill, just later to discover it whas already paid by our medical scheme.(R2000+) He requested a refund and resubmit all requested documents about 4 times now, and still no joy. Today they requested the same documents all over. I am really so over getting things done :(

0
Replies (3)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply08 Oct 2024, 08:01
Official
Dear Carin

 Our sincere apologies for this experience. Let us escalate this to the relevant team for further support and resolution. 
CE
Carin E's update14 Oct 2024, 07:43
Reviewer Update
Refund received.
Thank you for quick response.
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply16 Oct 2024, 14:12
Official
Hi Carin

Let me know if you did not get response from our accounts department, so I can follow up on this.