AMPATH

I owed Ampath a sum of money for outstanding accounts, i called Ampath last year February 2019. I spoke to someone in the accounts department who infomed me i owed them R2400.00 i told the person that i was going to pay the ammount in full and then ampath should just allocate the premiums to the correct accounts i received a reference number that i should use to make the payment so i made the payment to Ampath and to my understanding all outstanding accounts with Ampath was settled. I received a call from Vericred who informed me that i have 2 outstanding accounts from 2018 with Ampath i was very shocked as i paid all outstanding accounts i informed the person from Vericred to just give me time im going to get incontact with Ampath to find out whats going on as i already paid what they told me to pay. I called Ampath they told me no i have settled all outstanding accounts i owe Ampath nothing which i agreed with as i paid R2400 to settle. since then i received alot of called from Vericred saying i owe Ampath money and i repeatedly told them to get in contact with Ampath as i already settled all outstaning accounts i called Ampath alot of times to ask what is going on and everytime they told me they dont know as the system states i owe them nothing. After numerous called from Vericred i started to get very upset and tried calling Ampath again a lady picked up the phone and told me she found 2 accounts that is outstanding from 2018 i was surprised as i called them and they never informed me of the other accounts so i was not aware i still owen money, i told the lady to forward me the accounts she said she was not allowed to forward me my accounts i was very shocked "Why cant you forward me MY accounts" she provided me with 2 refference numbers one to each account to use should i call again i told her that i already paid all outstanding accounts and that i will forward the proof of payment once i found it, the next day i called Ampath again as this person told me she does not know where i received the refference numbers from as it does not exist and i own Ampath no money at this pount i was very frustrated, i put the phone down. And since then i have received nonstop calles from Vericred and kept informing them that i myself dont know what is going on Ampath have no clue whats going on on their system i was very angry. After Vericred called me again for the 1000th time i called Ampath again and got in contact with a lady named Lana Lessings she told me she was going to investigate with her manager "in the meantime i paid R500 to Vericred to get them off my back". Lana called me back saying her manager got a look at my accounts and i still owe money i was extremely mad at this point "i mean really after all this time you tell me i still owe money" I asked to speak to her manager this lady told me im hardheaded, you would also be mad lady, i now have to pay extra fees to Vericred because yiu dont kniw how to work your system rather sent all your staff for training so when someone calles you could provide them with proper assistance!!!!!!!! Dont trust Ampath rather use somerone else. Blerrie ridiculous!!!!!!!!!!!!!!