TM
Thulisa M
1 reviews | Active since Oct 2015
26 Feb 2026, 14:02
Agnes is a Star and An exceptional agent!!!
I would like to give a huge compliment to Agnes in the call Centre. Your empathy and kindness in dealing with a claim that was incorrectly rejected was outstanding to say the least. I hope the rest of the call center can learn from how to handle client's because we do not call freely willy,its because the case needs a resolution.So I appreciate your follow-ups and feedback.
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Ampath Laboratories (Pty) Ltd's replyOfficial
03 Mar 2026, 13:18Good day Thulisa. Thank you for sharing your positive experience. We are truly pleased to hear that Agnes provided you with the empathy, kindness, and dedication you deserved. Your feedback highlights the importance of resolving matters with care and professionalism. We greatly value your appreciation and remain committed to ensuring every client receives the same level of support and follow-up.
Ampath Laboratories (Pty) Ltd's reply03 Mar 2026, 13:18
Official
Good day Thulisa. Thank you for sharing your positive experience. We are truly pleased to hear that Agnes provided you with the empathy, kindness, and dedication you deserved. Your feedback highlights the importance of resolving matters with care and professionalism. We greatly value your appreciation and remain committed to ensuring every client receives the same level of support and follow-up.