*********** accounts department

I’m honestly so disappointed at this organisation and their account department honestly what you did is *****ulent.

You double debited my medical aid and finished all my savings!!!!

You made claims in January of which the medical aid paid , and after 3 months made the same claims against my medical aid what frustrates me is that you even made claims on what I paid to you in cash 🙃

There is 2 occasions I requested to pay in cash but yet you went ahead to claim from my medical aid and also claim what you had already claimed finishing all my MSA.

The reason I paid in cash was not because I’m dump, I had planned to use my medical savings for something else’s but you decided with your accounts to double debit my medical aid.

Please reverse all claims made to my medical on the 11th of April because all claims made on this day are ALL UNAUTHORISED AND *****ULENT! I called in and was told that investigations needs to take place but there’s nothing to investigate because I’ve emailed you all the proof and evidence which shows that I paid you what was outstanding but still went ahead and made a claim !

Please return funds due to me and reverse all those *****ulent claims !

This is my last time ever using this organisation to draw my tests because I’ve never come across such a competent organisation before.