ACCOUNT FOLLOW UP SITS WITH CLIENT

I have tests that have not been paid since the 24th of September 2015. The Medical Aid blaims Ampath, Ampath blaims the referring Dr but it becomes my responsibility to follow up with the DR.<br> <br> Ampath submitted incorrect codes to my medical aid SA Breweries Medical Aid Society (SABMAS) administered by Momentum, SABMAS has rejected these claims.<br> <br> Ampath won't supply the correct codes to the Medical Aid, they won't contact the referring Dr. for the correct codes or the motivation letter for the various blood tests. Ampath is shirking the responsibility onto me.<br> <br> I was admitted to hospital in heart failure with no choice or education as to which Pathology lab I wanted to use.<br> <br> I'm not an expert in Medical Aid Codes & how to go about getting claims processed and paid.<br> <br> Their bills are incomprehensible, you're unsure of what has been paid and what is outstanding barring the total due - which they are very happy to display on every page. <br> <br> How must I query this account or the codes when Ampath can't indicate which tests are being questioned?<br> <br> Disgusting that they can get away with this.