1 reviews | Active since May 2016

03 Feb 2023, 19:10

Absolute ****S

It is quite disgusting that your tariffs vary according to what medical aid people belong to. Surely the cost is the cost? Then when I offer to pay cash as I don't appreciate being ********** because I am on a particular medical aid, I get told, "It's too late, we know you are on XYZ medical aid now". Basically, you're on medical aid so we are going to charge you more. To be very clear, it is highly unlikely I will recommend Ampath to my family or friends. As for using your service next time, well, we aren't really given a choice, are we? It's all about what you can make in the medical industry and the doctors and labs are in cahoots.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply04 Feb 2023, 15:55
Official
Hi Dianne. Thank you for sharing your review with us as all feedback provides valuable information on how we can improve our service. We are working on addressing the various issues you raise and hope to have the opportunity to show you how we've improved in the near future.