LCO
Leigh-Anne Coleman Odendaal

1 reviews | Active since Jan 2017

28 Jan 2025, 03:58

Very frustrating to have a fairly new shaver that no replacement blade could be found

Very frustrating to have a fairly new shaver that no replacement blade could be found. My call landed with Lebo Mafitshe that understood my frustration. Lebo discussed the situation with the brand manager that tried to locate a store that still had blades. As none could be found, Lebo managed to arrange a very nicely packed parcel that was sent to my house with to my surprise was a sample shaver and a few extra goodies. All the thanks goes to Lebo that handled this all very well with responses to all my mails and queries making sure that I was kept in the loop and ensuring that the parcel is received. Thank you Lebo for your patience with me and seeing this through to the end.

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Replies (1)
Amka Products
Amka Products's reply28 Jan 2025, 10:23
Official
Dear Leigh-Anne,

We are truly grateful for the time you took to share your wonderful review about your experience with Lebo Mafitshe. We are thrilled to hear that Lebo was able to turn a frustrating situation into a positive one.

Your kind words about Lebo's patience, professionalism, and dedication to ensuring your satisfaction are a testament to the high standards of service we strive to provide. We will make sure to pass along your appreciation to Lebo.

Thank you again for your heartfelt review and for choosing our company. We appreciate your loyalty and look forward to continuing to serve you. 

Kind Regards
Schick Team