Based on recent customer reviews, Amka Products is praised for affordable, effective personal care ranges including Satiskin, Shower To Shower, Clere, Celltone, Cuticura and Soft n Free. Customers repeatedly mention fresh fragrance, glowing moisturised skin and renewed confidence, and named agents such as Landile, Lebo and Keo receive warm compliments for quick, courteous complaint handling. Negative feedback centres on faulty aerosol deodorant cans that fail to spray, an inconsistent Soft n Free mousse batch, reported hair damage, and slow after-sales communication during warranty investigations.
Replied to 100% of negative reviews
Reply time on negative reviews: 21m
TrustIndex
8.8
Â
Ranking
#1
in Wellness & Beauty
Reply Time
20h 29m
Â
NPS Score
72
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 21m
Oct '25 - Sep '26
Frequently Asked Questions About Amka Products
What do customers say about Amka Products?
Based on recent customer reviews, Amka Products is praised for affordable, effective personal care ranges including Satiskin, Shower To Shower, Clere, Celltone, Cuticura and Soft n Free. Customers repeatedly mention fresh fragrance, glowing moisturised skin and renewed confidence, and named agents such as Landile, Lebo and Keo receive warm compliments for quick, courteous complaint handling. Negative feedback centres on faulty aerosol deodorant cans that fail to spray, an inconsistent Soft n Free mousse batch, reported hair damage, and slow after-sales communication during warranty investigations.
Is Amka Products trustworthy?
Amka Products has a TrustIndex of 8.8 out of 10 on Hellopeter, based on 38 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 21 min. Hellopeter has tracked Amka Products across 176 total reviews. How is the TrustIndex calculated? →
Recent reviews (38)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Fantastic, amazing, ...
Fantastic, amazing, lovely, happy, glowing, fresh skin, adorable skin, irresistible skin, freshly smelling and beautiful look👌🏾
1 reviews | Active since Sept 2026
Fantastic, amazing, ...
Fantastic, amazing, lovely, happy, glowing, fresh skin, adorable skin, irresistible skin, freshly smelling and beautiful look👌🏾
1 reviews | Active since Aug 2026
Hi, I’m Thiko and I just wanted to give credits, gratitude and compliments to the team that came up with this (Satiskin- cocoa butter crème body wash)
Hi, I’m Thiko and I just wanted to give credits, gratitude and compliments to the team that came up with this (Satiskin- cocoa butter crème body wash). It’s my favourite thing in the world, it feels like heaven, I feel soft, smooth and nice after every bath EVERYDAY🤍. I love it so so much, please don’t ever discontinue it or it will break my heart. That’s all. if you can, please give my compliments to the team behind the product. Tell them I love them and I love their work 🤍.
1 reviews | Active since Aug 2026
Hi, I’m Thiko and I just wanted to give credits, gratitude and compliments to the team that came up with this (Satiskin- cocoa butter crème body wash)
Hi, I’m Thiko and I just wanted to give credits, gratitude and compliments to the team that came up with this (Satiskin- cocoa butter crème body wash). It’s my favourite thing in the world, it feels like heaven, I feel soft, smooth and nice after every bath EVERYDAY🤍. I love it so so much, please don’t ever discontinue it or it will break my heart. That’s all. if you can, please give my compliments to the team behind the product. Tell them I love them and I love their work 🤍.
1 reviews | Active since Aug 2026
> Hello Amka team! I just want to say thank you for Shower To Shower
> Hello Amka team! I just want to say thank you for Shower To Shower. I use it every day and someone on the staff bus complimented my fragrance. I told them "Shower To Shower, my friend!" Your product makes me feel fresh and confident. Please keep making it! - Buyelwa Zulu
1 reviews | Active since Aug 2026
> Hello Amka team! I just want to say thank you for Shower To Shower
> Hello Amka team! I just want to say thank you for Shower To Shower. I use it every day and someone on the staff bus complimented my fragrance. I told them "Shower To Shower, my friend!" Your product makes me feel fresh and confident. Please keep making it! - Buyelwa Zulu
1 reviews | Active since Aug 2026
Your products are ve...
Your products are very good for any skin it even boost my confidence I smell good I feel good Yoo you are the best of best
1 reviews | Active since Aug 2026
Your products are ve...
Your products are very good for any skin it even boost my confidence I smell good I feel good Yoo you are the best of best
1 reviews | Active since Jul 2026
I love this products...
I love this products it smell nice in my body
1 reviews | Active since Jul 2026
I love this products...
I love this products it smell nice in my body
1 reviews | Active since Oct 2014
Disappointing Customer Service and Poor Complaint Handling
I don't normally purchase Shower to Shower products, but I decided to give them a try. On 17 May 2026, I purchased a can of Shower to Shower Men's Underarm Deodorant. When I eventually opened it on 17 June 2026, after finishing my previous deodorant, I discovered the can was faulty. The valve appeared to be blocked, leaving me with a full can that would not spray. I understand that manufacturing defects can happen, so rather than immediately criticizing the product, I contacted the manufacturer via their WhatsApp support on 19 June 2026. I uploaded photographs of the faulty product together with my proof of purchase. An agent (I believe her name was Naledi) advised that the product needed to be collected for investigation and that this would take place within 3–5 business days. The courier collected the product on 22 June 2026. From that point onwards, communication simply stopped. There were no progress updates, no acknowledgement that the product had been received, no indication that the investigation was underway, and no estimated timeframe for completion. As the customer, I was left completely in the dark for more than three weeks. Today, I finally received a call advising that the investigation had been concluded and that they would offer me a voucher redeemable only at selected retailers. No explanation of what the investigation found was provided, no apology was offered for the inconvenience, and there was no acknowledgement of the lengthy period of silence. What makes this particularly disappointing is that the entire burden of resolving the issue fell on me. I purchased a faulty product, reported it, packaged it for collection, handed it over to the courier, waited more than three weeks without any communication, had to purchase a replacement deodorant at my own expense, and ultimately received only a store voucher with no explanation of the outcome. Faulty products are an unfortunate reality in manufacturing, and I would never judge a company solely because one product failed. What customers do judge is how a company responds when something goes wrong. In this case, the lack of communication, transparency, and customer care turned what should have been a straightforward warranty claim into a frustrating experience. I expected regular updates, an explanation of the investigation's findings, and at the very least, a sincere apology for the inconvenience caused. Instead, I was left feeling that once my product had been collected, my experience as a customer was no longer a priority. Based on this experience, I cannot recommend Shower to Shower or other Amka products, as the after-sales service has left me extremely disappointed.
1 reviews | Active since Oct 2014
Disappointing Customer Service and Poor Complaint Handling
I don't normally purchase Shower to Shower products, but I decided to give them a try. On 17 May 2026, I purchased a can of Shower to Shower Men's Underarm Deodorant. When I eventually opened it on 17 June 2026, after finishing my previous deodorant, I discovered the can was faulty. The valve appeared to be blocked, leaving me with a full can that would not spray. I understand that manufacturing defects can happen, so rather than immediately criticizing the product, I contacted the manufacturer via their WhatsApp support on 19 June 2026. I uploaded photographs of the faulty product together with my proof of purchase. An agent (I believe her name was Naledi) advised that the product needed to be collected for investigation and that this would take place within 3–5 business days. The courier collected the product on 22 June 2026. From that point onwards, communication simply stopped. There were no progress updates, no acknowledgement that the product had been received, no indication that the investigation was underway, and no estimated timeframe for completion. As the customer, I was left completely in the dark for more than three weeks. Today, I finally received a call advising that the investigation had been concluded and that they would offer me a voucher redeemable only at selected retailers. No explanation of what the investigation found was provided, no apology was offered for the inconvenience, and there was no acknowledgement of the lengthy period of silence. What makes this particularly disappointing is that the entire burden of resolving the issue fell on me. I purchased a faulty product, reported it, packaged it for collection, handed it over to the courier, waited more than three weeks without any communication, had to purchase a replacement deodorant at my own expense, and ultimately received only a store voucher with no explanation of the outcome. Faulty products are an unfortunate reality in manufacturing, and I would never judge a company solely because one product failed. What customers do judge is how a company responds when something goes wrong. In this case, the lack of communication, transparency, and customer care turned what should have been a straightforward warranty claim into a frustrating experience. I expected regular updates, an explanation of the investigation's findings, and at the very least, a sincere apology for the inconvenience caused. Instead, I was left feeling that once my product had been collected, my experience as a customer was no longer a priority. Based on this experience, I cannot recommend Shower to Shower or other Amka products, as the after-sales service has left me extremely disappointed.