AM
Aviwe M

1 reviews | Active since Jun 2024

05 Jul 2024, 16:15

Thee best products 🤭❤️

From sadness and disappointment to smitten. I can't explain how melted I am simply because according to my feelings I was done with the brand. Thank you for following up and winning me all over again. For sure I know you guys pride yourselves with your amazing product and service. I am thrilled ,the letter is my highlight all handwritten and expresses valid feelings and points. Thank you for going that extra mile when all odds were against your efforts. I am a MUM consumer now and forever . Please receive my gratitude ❤️

0
Replies (1)
Amka Products
Amka Products's reply08 Jul 2024, 12:20
Official
Aviwe,

We are absolutely thrilled to hear that our follow-up efforts have completely turned around your experience! Your heartfelt message has warmed our hearts, and we're so grateful for your kind words.

We understand that our initial service fell short, and we apologize again for the disappointment. However, we're overjoyed that our team's dedication to making things right has won you back over.

Thank you for giving us another chance to show you our commitment to excellence. We're honoured to have you as a loyal consumer and look forward to continuing to serve you with the high standards you deserve.

Please know that your gratitude is reciprocated, and we're so glad to have you as part of our brand family!

Regards 
Mum Team