EO
Emil O
1 reviews | Active since Oct 2013
08 Jan 2024, 08:21
Pathetic
I mailed this company last week complaining about a product I bought. And up to now have not received any feedback or acknowledgement. Pathetic service.
Helpful (0)
Replies (4)0
Replies (4)
Amka Products's replyOfficial
08 Jan 2024, 12:13Morning,
By way of introduction I'm Deona Janneke, the Consumer Relations Manager from Amka Products.
My apologies for the non-attendance of your email, Amka Products value our consumers and this type of behaviour will not be tolerated. This will be investigated and the necessary action taken accordingly.
If possible can I ask that you please forward your original email to me personally at ***, I've checked the system but because I do not have the necessary information and your email it makes it very difficult to follow-up.
When your email is received I will ensure that it is attended to with immediate effect.
Ones again please accept my apologies for your unpleasant experience.
Await your email.
Kind Regards
Deona Janneke
By way of introduction I'm Deona Janneke, the Consumer Relations Manager from Amka Products.
My apologies for the non-attendance of your email, Amka Products value our consumers and this type of behaviour will not be tolerated. This will be investigated and the necessary action taken accordingly.
If possible can I ask that you please forward your original email to me personally at ***, I've checked the system but because I do not have the necessary information and your email it makes it very difficult to follow-up.
When your email is received I will ensure that it is attended to with immediate effect.
Ones again please accept my apologies for your unpleasant experience.
Await your email.
Kind Regards
Deona Janneke
Amka Products's reply08 Jan 2024, 12:13
Official
Morning,
By way of introduction I'm Deona Janneke, the Consumer Relations Manager from Amka Products.
My apologies for the non-attendance of your email, Amka Products value our consumers and this type of behaviour will not be tolerated. This will be investigated and the necessary action taken accordingly.
If possible can I ask that you please forward your original email to me personally at ***, I've checked the system but because I do not have the necessary information and your email it makes it very difficult to follow-up.
When your email is received I will ensure that it is attended to with immediate effect.
Ones again please accept my apologies for your unpleasant experience.
Await your email.
Kind Regards
Deona Janneke
By way of introduction I'm Deona Janneke, the Consumer Relations Manager from Amka Products.
My apologies for the non-attendance of your email, Amka Products value our consumers and this type of behaviour will not be tolerated. This will be investigated and the necessary action taken accordingly.
If possible can I ask that you please forward your original email to me personally at ***, I've checked the system but because I do not have the necessary information and your email it makes it very difficult to follow-up.
When your email is received I will ensure that it is attended to with immediate effect.
Ones again please accept my apologies for your unpleasant experience.
Await your email.
Kind Regards
Deona Janneke
EO
Emil O's updateReviewer Update
09 Jan 2024, 10:30Hi there Deona unfortunately your email is hidden so I sent an email on info@amka marked for your attention
EO
Emil O's update09 Jan 2024, 10:30
Reviewer Update
Hi there Deona unfortunately your email is hidden so I sent an email on info@amka marked for your attention
Amka Products's replyOfficial
09 Jan 2024, 11:08Morning Emil, I've send you an from my email address. I've send it to the email provided on this platform.
My apologies for the delay, we are experiencing technical issues with our *** emails and I don't want you to wait any longer.
Kind Regards
Deona
My apologies for the delay, we are experiencing technical issues with our *** emails and I don't want you to wait any longer.
Kind Regards
Deona
Amka Products's reply09 Jan 2024, 11:08
Official
Morning Emil, I've send you an from my email address. I've send it to the email provided on this platform.
My apologies for the delay, we are experiencing technical issues with our *** emails and I don't want you to wait any longer.
Kind Regards
Deona
My apologies for the delay, we are experiencing technical issues with our *** emails and I don't want you to wait any longer.
Kind Regards
Deona
Amka Products's replyOfficial
10 Jan 2024, 10:38Morning Emil, trust all is well. I see one of our Agents has made contact with you for further assistance.
Trust this is all in order, ones again our deepest apology for the lack of service delivery.
A lovely day to you.
Kind Regards
Deona
Trust this is all in order, ones again our deepest apology for the lack of service delivery.
A lovely day to you.
Kind Regards
Deona
Amka Products's reply10 Jan 2024, 10:38
Official
Morning Emil, trust all is well. I see one of our Agents has made contact with you for further assistance.
Trust this is all in order, ones again our deepest apology for the lack of service delivery.
A lovely day to you.
Kind Regards
Deona
Trust this is all in order, ones again our deepest apology for the lack of service delivery.
A lovely day to you.
Kind Regards
Deona