H
Harold
1 reviews | Active since Aug 2025
18 Aug 2025, 16:50
Faulty deodorant cans
I had an issue with faulty deodorant cans. Had this been with just one unit I would not have bothered but I usually buy a pack at a time. I emailed Amka not expecting a response but received a reply within an hour. They fetched the faulty product promptly and arranged for a replacement. The customer service department were a pleasant group to deal with.
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Amka Products's replyOfficial
18 Aug 2025, 17:01Afternoon Harold,
Thank you so much for sharing your experience with us! We're really glad to hear that despite having an issue with faulty deodorant cans - and given that you typically buy in bulk - you were pleased with how our Agent Keo****tse handled the situation.
We're particularly happy that you were impressed with the quick response to your email, the prompt collection of the faulty products, and the arrangement for a replacement.
We strive to provide great service, and it's great to know we've met your expectations
We wish you a delightful day, please feel free to contact us should there be anything else.
Kind Regards
Consumer Services Team
Thank you so much for sharing your experience with us! We're really glad to hear that despite having an issue with faulty deodorant cans - and given that you typically buy in bulk - you were pleased with how our Agent Keo****tse handled the situation.
We're particularly happy that you were impressed with the quick response to your email, the prompt collection of the faulty products, and the arrangement for a replacement.
We strive to provide great service, and it's great to know we've met your expectations
We wish you a delightful day, please feel free to contact us should there be anything else.
Kind Regards
Consumer Services Team
Amka Products's reply18 Aug 2025, 17:01
Official
Afternoon Harold,
Thank you so much for sharing your experience with us! We're really glad to hear that despite having an issue with faulty deodorant cans - and given that you typically buy in bulk - you were pleased with how our Agent Keo****tse handled the situation.
We're particularly happy that you were impressed with the quick response to your email, the prompt collection of the faulty products, and the arrangement for a replacement.
We strive to provide great service, and it's great to know we've met your expectations
We wish you a delightful day, please feel free to contact us should there be anything else.
Kind Regards
Consumer Services Team
Thank you so much for sharing your experience with us! We're really glad to hear that despite having an issue with faulty deodorant cans - and given that you typically buy in bulk - you were pleased with how our Agent Keo****tse handled the situation.
We're particularly happy that you were impressed with the quick response to your email, the prompt collection of the faulty products, and the arrangement for a replacement.
We strive to provide great service, and it's great to know we've met your expectations
We wish you a delightful day, please feel free to contact us should there be anything else.
Kind Regards
Consumer Services Team