MM
Mary M

1 reviews | Active since Jan 2020

24 Jun 2025, 12:33

*********** Behaviour.

Good Day All

Please assist with my prize that I won via Facebook mum South Africa page for mother's day competition the sponsors were amka sponsors till today I have received my prize that I won I tried to reach out to all the representative they keep talking about tracking number mean while when I enquire with mum South Africa they say they don't know also what's the delay numerous emails and calls made between me and Ryalee have no solution to this matter it's been almost 4 weeks without receiving my prize can they clarify in this matter urgently

0
Replies (6)
Amka Products
Amka Products's reply24 Jun 2025, 12:44
Official
Afternoon Mary.

Thank you for sharing your experience with us. However, we apologize for the lack of service delivery you experienced. Your satisfaction is important to us, and we want to make things right. 

Please give us an opportunity to investigate the reason for the delay and then get back to you via your email address provided.

Trust the above is in order.

Amka Products Team
MM
Mary M's update24 Jun 2025, 13:08
Reviewer Update
Please email.me for an update on my personal email address *** I have been waiting for almost 4weeks but my details were requested to say all will be sent as soon as possible till to date nothing is happening
Amka Products
Amka Products's reply24 Jun 2025, 13:22
Official
Hi Mary,

An email has been sent to your personal email address. 

Kind Regards
Amka Products Team
MM
Mary M's update24 Jun 2025, 15:20
Reviewer Update
Thank you very much to Megan for her quick assistance in this matter much appreciated keep it up I'm so happy all this was resolved so fast and with understanding and knowing what really had happend thank you to team Mum South Africa also for always updating regarding matter to amka sponsor thank you for the prize it will be delivered tomorrow I'm so happy thank you all
Amka Products
Amka Products's reply24 Jun 2025, 15:50
Official
Afternoon Mary,

The Mum team did confirm that they've been in contact with you and that the necessary arrangements has been made in terms of your prize.

Please feel free to contact us at any time if you require any further assistance, you can send your email to *** 

We appreciate your loyalty to the Brand.

Kind Regards

Amka Products Team
Amka Products
Amka Products's reply25 Jun 2025, 15:01
Official
Afternoon Mary,

We want to thank you for the confirmation of the delivery and your patience in this matter and your loyalty to the brand.

Kind Regards

Amka Products Team