New Circus in town AM.CO.ZA

Is there anything good to say about this company and how they operate? My order were placed in Jul 2024, my full order was not completed, since Aug 2024 till today they cant provide me with an ETA on my tumbler press, my missing attachments were in stock and would have been delivered to me, but this did not realize. The whatsapp support is a circus because the feedback received does not tell me when I will have my goods, they also mention that a sales consultant will contact me, and this did not happen as well. Im also in the imports and export industry and these guys should know and be able to track the shipment coming in with what kind of goods ordered. Can the CEO of this company contact me to resolve this issue!!