JA
Joshua A

1 reviews | Active since Aug 2023

23 Aug 2023, 09:41

bad service

very terrible experience, they use to be very good and responsive, .. and i have to buy a software for a machine which i already purchased from them.

0
Replies (4)
AM.CO.ZA / Advanced Machinery (Pty) Ltd
AM.CO.ZA / Advanced Machinery (Pty) Ltd's reply23 Aug 2023, 10:18
Official
Could you please provide me with the order number for the machine you purchased? I checked your email (***) and discovered that you have only bought vinyl cutting blades recently.
JA
Joshua A's update23 Aug 2023, 11:39
Reviewer Update
***-Joshua-18.... you only saw that because you only checked recent purchase
AM.CO.ZA / Advanced Machinery (Pty) Ltd
AM.CO.ZA / Advanced Machinery (Pty) Ltd's reply23 Aug 2023, 12:33
Official
Regarding KM7222-JOSHUA-18, this product includes the VinylCut software. 
I noticed that the barcode for the software is *** and the software ID is ***. 
Have you misplaced the software activation code? If so, you will need to purchase a new one as we do not keep a record of sold activation codes. 
However, if you still have the activation code, you can deactivate it in order to move or reinstall the software on another computer. 
To do so, you can use this tool: https://softwaretraining.co.za/deactivate
AM.CO.ZA / Advanced Machinery (Pty) Ltd
AM.CO.ZA / Advanced Machinery (Pty) Ltd's reply10 Oct 2023, 22:25
Official
Can we have your order number so we can check which software you bought? You can also buy software directly from buyths.co.za, which is very easy as well.