bN
bassier N
1 reviews | Active since Nov 2014
30 Sept 2015, 22:44
wrongly debited
I signed up for a lay-buy which comprises of a R77.50 monthly debit order. My debit order just went off and they debited me R877.50. Causing a massive inconvenience as the money they took needs to fill other gaps. Highly frustrated
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Amc Cookware South Africa's replyOfficial
01 Oct 2015, 09:54Hello retro_b,
Thank You for notifying us of your concern.
We are sorry to hear of the erroneous debit order deduction and apologise sincerely for the inconvenience this has caused.
The matter has been attended to and we confirm that monthly debit order deductions will be R77.50.
Assuring you of our personal attention.
Kind Regards
AMC COOKWARE
O Jacobs
Customer Service Manager
Thank You for notifying us of your concern.
We are sorry to hear of the erroneous debit order deduction and apologise sincerely for the inconvenience this has caused.
The matter has been attended to and we confirm that monthly debit order deductions will be R77.50.
Assuring you of our personal attention.
Kind Regards
AMC COOKWARE
O Jacobs
Customer Service Manager
Amc Cookware South Africa's reply01 Oct 2015, 09:54
Official
Hello retro_b,
Thank You for notifying us of your concern.
We are sorry to hear of the erroneous debit order deduction and apologise sincerely for the inconvenience this has caused.
The matter has been attended to and we confirm that monthly debit order deductions will be R77.50.
Assuring you of our personal attention.
Kind Regards
AMC COOKWARE
O Jacobs
Customer Service Manager
Thank You for notifying us of your concern.
We are sorry to hear of the erroneous debit order deduction and apologise sincerely for the inconvenience this has caused.
The matter has been attended to and we confirm that monthly debit order deductions will be R77.50.
Assuring you of our personal attention.
Kind Regards
AMC COOKWARE
O Jacobs
Customer Service Manager