AdlH
Andre de la Harpe

1 reviews | Active since May 2015

12 Jul 2016, 07:00

Still awaiting delivery of pots, promised to us since April 2016

<p>We are still awaiting our pots to be delivered since we paid our last installment in April already. We were accomodating of the fact that there was a warehouse fire and that delivery will be delayed. Everytime we contact the call centre,the delivery date gets later and later, This is unacceptable and to make matters worse when we approach any of the retail stores, they promise the same range of pots to be delivered within 5 days and here me as the customer who has already paid in full continues to wait 4 months down the line. I am extremely disappointed with AMC South Africa's service.</p>

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Replies (2)
AdlH
Andre de la Harpe's update14 Jul 2016, 08:04
Reviewer Update

Thanks to Fay Behardien for arranging my pots to be delivered within 24 hours and handled an irate customer very professionally

Amc Cookware South Africa
Amc Cookware South Africa's reply14 Jul 2016, 10:09
Official

Good Day Andre,

We sincerely apologise for the delay in the delivery and thank Miss Christians for her patience.

May I take this opportunity to wish you & Miss Christians many Happy Healthy years with your AMC Cookware.

Kind Regards
AMC COOKWARE

Faye Behardien

AMC Customer Service