MJ
Meena J
1 reviews | Active since Sept 2015
02 Dec 2015, 13:07
ROTTEN ATTITUDE & PATHETIC SERVICE-JEMINA MOOKENG
I am very disppointed with the attitude of Jemina Mookeng from North West Province. She is rude and argumentative. She expects me to hand over money for repairs to 4 pots. She does not want to supply AMC's bank details for me to an EFT. She insists that I 'trust' her and give her the money. I have never met this woman even once, despite me asking her for help for the past 6 months.
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Amc Cookware South Africa's replyOfficial
02 Dec 2015, 16:02Hello ZenaWarrior,
We are sorry to hear of your disappointing experience.
Please be assured that the complaint is being addressed with Jemina Mookeng.
Our records indicate that you were informed of the cost payable toward the factory works order and our banking details have been provided.
We thank you for notifying us of your concern and look forward to receive your payment.
Kind Regards
AMC COOKWARE
O JACOBS
CUSTOMER SERVICE MANAGER
We are sorry to hear of your disappointing experience.
Please be assured that the complaint is being addressed with Jemina Mookeng.
Our records indicate that you were informed of the cost payable toward the factory works order and our banking details have been provided.
We thank you for notifying us of your concern and look forward to receive your payment.
Kind Regards
AMC COOKWARE
O JACOBS
CUSTOMER SERVICE MANAGER
Amc Cookware South Africa's reply02 Dec 2015, 16:02
Official
Hello ZenaWarrior,
We are sorry to hear of your disappointing experience.
Please be assured that the complaint is being addressed with Jemina Mookeng.
Our records indicate that you were informed of the cost payable toward the factory works order and our banking details have been provided.
We thank you for notifying us of your concern and look forward to receive your payment.
Kind Regards
AMC COOKWARE
O JACOBS
CUSTOMER SERVICE MANAGER
We are sorry to hear of your disappointing experience.
Please be assured that the complaint is being addressed with Jemina Mookeng.
Our records indicate that you were informed of the cost payable toward the factory works order and our banking details have been provided.
We thank you for notifying us of your concern and look forward to receive your payment.
Kind Regards
AMC COOKWARE
O JACOBS
CUSTOMER SERVICE MANAGER