PROSPECTIVE AMC BUYERS BE WARNED

I am an AMC cookware owner for 40 years...Started buying various cookware since 1975. Beginning of 2017 I hve sent 2 of my pots with defective long black handles in for repairs. The handles were supposed to be tightened by *****s, but these *****s hve stripped and required daily fastening with a *****driver! I asked AMC to repair or refit my pots with proper working handles.

NOTE: After 4 MONTHS I got my 2 pots back ! and..... WITHIN 2 MONTH,S of usage of the “repaired pots” the *****s on the handles start stripping again!!!! Now my questions are: • is this a lifetime guarantee? • is this the QUALITY of YOUR lifetime guarantee? • AMC, do you know that I realised that YOU just tightened the *****s with a ***** driver... THAT I DID ALSO... but I wanted a repair that will last FOR EVER!!... as promised by your GUARANTEE • Promising lifetime guarantee, but hiding the fact that REPAIRING (that was eventually NOT repairing) TIME includes the owner to be without cookware for 4 months is poor poor customer service! • Response of customer care after my 2 nd row of complaints was: JUST DELIVER POTS AT YOUR CLOSEST AMC BRANCH for repair....... for what!!???

So I must prepare myself for another 4 months without my cookware, with crossing my fingers for MAGIC AT AMC NOW??? Will my LIFE TIME GUARANTEE NOW BE ACTIVE?....

PROSPECTIVE AMC BUYERS BE WARNED!