1 reviews | Active since Sept 2016
No delivery after paying up full laybye
<p>Payed up my delivery in January 2017 now it March, no delivery still. The worst thing is that they don't communicate with customers and when you call them they tell you that some items are out of stock. How can they run out of stock on items that are being paid for. Will never again buy from this company.</p>
Dear Miss Shezi,
We acknowledge your complaint and we are sorry for the delay you have experienced with your order.
Your custom is important to us and we apologise that the delay had not been communicated to you timeously and for any inconvenience caused.
Skynet Courier Service will contact you in the new week to arrange the delivery. The part-despatched cookware will follow soon in the week after.
With assurance of our personal attention and best interest in ensuring customer satisfaction.
Kind Regards
O Jacobs
Customer Service Manager
Dear Miss Shezi,
We acknowledge your complaint and we are sorry for the delay you have experienced with your order.
Your custom is important to us and we apologise that the delay had not been communicated to you timeously and for any inconvenience caused.
Skynet Courier Service will contact you in the new week to arrange the delivery. The part-despatched cookware will follow soon in the week after.
With assurance of our personal attention and best interest in ensuring customer satisfaction.
Kind Regards
O Jacobs
Customer Service Manager