1 reviews | Active since Mar 2015
Breach of Contract
Finally there is acknowledgement that AMC does supply colour visiotherms that can be fitted to the Classic cookware. Prior to my string of emails in this regard, there has been a lot of *****footing around regarding the part number and cookware description on the Agreement that I signed with AMC.<br> AMC is still avoids to acknowledge that their despatch department has messed up my order and sent me goods that are different to that specified in the Agreement. As I have said in previous correspondences, ask your consultant, and she will verify that you have stuffed up my order. I paid R11587.96 for the cookware and freight, and due to your despatch error, you are stating that the goods be returned to you, and re-despatched to me at my cost. Your error and my cost! Totally unfair, ************ and unacceptable. The goods are still in its original package and unused. Your statement does not befit a reputable company, and I am certain it is your personal view and not that of AMC international. Do the right thing and replace the cookware at AMC's cost since it was their error, not mine. Send me my correct order at your cost, and I will return the incorrectly supp**** goods.<br>
Our previous communication refers.
If you wish to exchange the Gourmet cookware for Classic cookware, you may return the cookware to us at your cost, and once we received it we will despatch Classic cookware to you at our cost.
Kind Regards,
AMC COOKWARE
O Jacobs
Customer Service Manager
Our previous communication refers.
If you wish to exchange the Gourmet cookware for Classic cookware, you may return the cookware to us at your cost, and once we received it we will despatch Classic cookware to you at our cost.
Kind Regards,
AMC COOKWARE
O Jacobs
Customer Service Manager
