TD
Therais D

1 reviews | Active since Feb 2017

15 Feb 2017, 12:07

Bad service

<p>I purchased AMC cookware to the value of R13907.00 on the 27th December 2016. Todate I have not received my set. I am extremely disappointed in the service which I'm receiving. No weekly followup as to what the delay is. Not acceptable. Can someone attend to this immediately. Disappointed customer. </p>

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Replies (1)
Amc Cookware South Africa
Amc Cookware South Africa's reply15 Feb 2017, 17:10
Official

Dear Mrs Duval,

We are sorry to hear of your disappointment and apologise for the lack in communication and any inconvenience we may have caused.

We have had an overwhelming demand for our products and can assure you that your order is receiving attention and delivery via the Courier can be expected early in the week after.

Once again, we express our sincerest apology for the delay you are experiencing and thank you for your patience and loyal support.

Kind Regards

AMC COOKWARE

O Jacobs

Customer Service Manager