GM
Gaynore M

1 reviews | Active since Jul 2016

19 Jul 2016, 20:19

appauling service

<p>I settled my account in Apr 2016 and was told that I could not get my free gift due to fire. I was understanding and waited till end of June. Made several calls to customer service where promises were made of delivery which never occured. Their service is appauling agents promising to call you back and dont do it. </p>

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Replies (1)
Amc Cookware South Africa
Amc Cookware South Africa's reply20 Jul 2016, 14:52
Official

Hi ***nore,

I acknowledge receipt of your complaint and am concerned that you are unhappy with the service that you have received from us.

At AMC Customer Service is an important part of our business and any aspect that detracts thereto,is of great concern.

Kindly be advised that your gift was despatched today and the courier will contact you in the new week to arrange your delivery.

With assurance of our personal attention, at all times.

Kind Regards

Faye Behardien

AMC Customer Service