1 reviews | Active since Oct 2012
AMC **********
<p>I purchased a set of AMC pots in June 2015. Since then I have made every sacrifice to ensure that my payments were made on time, I honored my commitment. In August 2016 when my last installment was paid and I phoned AMC to query about the delivery date the deceit was revealed. Out of a set of 5 pots, I must wait 7 months to receive one pot, 3 months to receive the other and one pot has been discontinued. Never once was any of this communicated to me. They are the biggest ROUGES in my opinion, they do not inform the customers that they do not have stock, they continue to ***** peoples money and when they have all your money then the stories begin. My order was for R14395, if they are doing this to hundreds of customers, can you imagine the amount of money they are sitting with and collecting interest on while the customers sit with no money and no pots???? I still see them advertising sets that has the 40cm Gourmet Roaster, which they dont have stock of, that means more unsuspecting victims of their *****. These people should not be allowed to do business in SA, I will definitely be seeking legal advice.</p>
Dear Venissa,
I am sorry to hear there has been a lack in communication and understand your disappointment.
We are doing our very best to attend to customer orders and apologise for the delay you have experienced due to unfortunate circumstances beyond our control.
The 40cm Gourmet Roaster is on offer on Pricesaver terms as the product will be available by the first quarter of the new year.
We have in this instance offered superior substitute products at no further cost to you and you did not accept. Please let us know via *** if you wish to pursue with the order or require a refund.
With assurance of our personal attention.
Kind Regards,
O Jacobs
Customer Service Manager
Dear Venissa,
I am sorry to hear there has been a lack in communication and understand your disappointment.
We are doing our very best to attend to customer orders and apologise for the delay you have experienced due to unfortunate circumstances beyond our control.
The 40cm Gourmet Roaster is on offer on Pricesaver terms as the product will be available by the first quarter of the new year.
We have in this instance offered superior substitute products at no further cost to you and you did not accept. Please let us know via *** if you wish to pursue with the order or require a refund.
With assurance of our personal attention.
Kind Regards,
O Jacobs
Customer Service Manager
You have no idea how infuriated I am that there are such ************ people like you all out there. AMC may be a superior product but the people marketing it have absolutely no morals, they only care about Sales and commission and are prepared to lie and deceive customers in order to make money. I have read many such complaints about late delivery of merchandise on Hello Peter, non of these customers were informed in advance about the lack of Stock, they all only found out when their account was paid up and they were awaiting delivery, if this is not *****, I don't know what is. FYI, I ordered what I wanted, don't try and give me other products "more superior" in your opinion to make up for your deceit, if I wanted an electric pot, I would have ordered and electric pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying pan, I would have ordered a Frying Pan. Do not say, it was circumstances beyond your control, was contacting your customers and alerting them to the fact that your Factory burned down, BEYOND YOUR CONTROL? Was contacting your customer and alerting her to the fact that a pot she has been so diligently paying towards has been discontinued BEYOND YOUR CONTROL? Do not make excuses for your ********* ways
You have no idea how infuriated I am that there are such ************ people like you all out there. AMC may be a superior product but the people marketing it have absolutely no morals, they only care about Sales and commission and are prepared to lie and deceive customers in order to make money. I have read many such complaints about late delivery of merchandise on Hello Peter, non of these customers were informed in advance about the lack of Stock, they all only found out when their account was paid up and they were awaiting delivery, if this is not *****, I don't know what is. FYI, I ordered what I wanted, don't try and give me other products "more superior" in your opinion to make up for your deceit, if I wanted an electric pot, I would have ordered and electric pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying pan, I would have ordered a Frying Pan. Do not say, it was circumstances beyond your control, was contacting your customers and alerting them to the fact that your Factory burned down, BEYOND YOUR CONTROL? Was contacting your customer and alerting her to the fact that a pot she has been so diligently paying towards has been discontinued BEYOND YOUR CONTROL? Do not make excuses for your ********* ways
You have no idea how infuriated I am. AMC may be a superior product but the kind of ************ people they employ makes me want to cringe. I have read the AMC reviews on Hello Peter and it is clear that all the customers who's orders were delayed were only informed about the Factory burning down after their accounts were paid up and they were awaiting delivery, if this is not deliberate deceit, I don't know what is. FYI, I ordered what I wanted, if I wanted "superior substitute products" I would have ordered that, if I wanted and Electric Pot, I would have ordered an Electric Pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying Pan, I would have ordered a Frying Pan, it irritates me to my core that you make it seem that I am the problem for not accepting you offer of "superior substitute products." And then "circumstances beyond your control" what exactly was "beyond your control" was informing customers that your factory burned down and there will be delays in delivey "beyond your control"; was informing a customer that the pot she has been so diligently paying towards has been discontinued "beyond your control", try fooling someone else with your nonsense response. What you people did was ***** and the reason you all deceived your customers was because you all did not want mass order cancellations.
You have no idea how infuriated I am. AMC may be a superior product but the kind of ************ people they employ makes me want to cringe. I have read the AMC reviews on Hello Peter and it is clear that all the customers who's orders were delayed were only informed about the Factory burning down after their accounts were paid up and they were awaiting delivery, if this is not deliberate deceit, I don't know what is. FYI, I ordered what I wanted, if I wanted "superior substitute products" I would have ordered that, if I wanted and Electric Pot, I would have ordered an Electric Pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying Pan, I would have ordered a Frying Pan, it irritates me to my core that you make it seem that I am the problem for not accepting you offer of "superior substitute products." And then "circumstances beyond your control" what exactly was "beyond your control" was informing customers that your factory burned down and there will be delays in delivey "beyond your control"; was informing a customer that the pot she has been so diligently paying towards has been discontinued "beyond your control", try fooling someone else with your nonsense response. What you people did was ***** and the reason you all deceived your customers was because you all did not want mass order cancellations.
You have no idea how infuriated I am. AMC may be a superior product but the kind of ************ people they employ makes me want to cringe. I have read the AMC reviews on Hello Peter and it is clear that all the customers who's orders were delayed were only informed about the Factory burning down after their accounts were paid up and they were awaiting delivery, if this is not deliberate deceit, I don't know what is. FYI, I ordered what I wanted, if I wanted "superior substitute products" I would have ordered that, if I wanted and Electric Pot, I would have ordered an Electric Pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying Pan, I would have ordered a Frying Pan, it irritates me to my core that you make it seem that I am the problem for not accepting you offer of "superior substitute products." And then "circumstances beyond your control" what exactly was "beyond your control" was informing customers that your factory burned down and there will be delays in delivey "beyond your control"; was informing a customer that the pot she has been so diligently paying towards has been discontinued "beyond your control", try fooling someone else with your nonsense response. What you people did was ***** and the reason you all deceived your customers was because you all did not want mass order cancellations.
You have no idea how infuriated I am. AMC may be a superior product but the kind of ************ people they employ makes me want to cringe. I have read the AMC reviews on Hello Peter and it is clear that all the customers who's orders were delayed were only informed about the Factory burning down after their accounts were paid up and they were awaiting delivery, if this is not deliberate deceit, I don't know what is. FYI, I ordered what I wanted, if I wanted "superior substitute products" I would have ordered that, if I wanted and Electric Pot, I would have ordered an Electric Pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying Pan, I would have ordered a Frying Pan, it irritates me to my core that you make it seem that I am the problem for not accepting you offer of "superior substitute products." And then "circumstances beyond your control" what exactly was "beyond your control" was informing customers that your factory burned down and there will be delays in delivey "beyond your control"; was informing a customer that the pot she has been so diligently paying towards has been discontinued "beyond your control", try fooling someone else with your nonsense response. What you people did was ***** and the reason you all deceived your customers was because you all did not want mass order cancellations.
You have no idea how infuriated I am. I have read the AMC reviews on Hello Peter and it is clear that all the customers who's orders were delayed were only informed about the Factory burning down after their accounts were paid up and they were awaiting delivery, if this is not deliberate deceit, I don't know what is. FYI, I ordered what I wanted, if I wanted "superior substitute products" I would have ordered that, if I wanted and Electric Pot, I would have ordered an Electric Pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying Pan, I would have ordered a Frying Pan, it irritates me to my core that you make it seem that I am the problem for not accepting you offer of "superior substitute products." And then "circumstances beyond your control" what exactly was "beyond your control" was informing customers that your factory burned down and there will be delays in delivey "beyond your control"; was informing a customer that the pot she has been so diligently paying towards has been discontinued "beyond your control", try fooling someone else with your nonsense response. What you people did was ***** and the reason you all deceived your customers was because you all did not want mass order cancellations.
You have no idea how infuriated I am. I have read the AMC reviews on Hello Peter and it is clear that all the customers who's orders were delayed were only informed about the Factory burning down after their accounts were paid up and they were awaiting delivery, if this is not deliberate deceit, I don't know what is. FYI, I ordered what I wanted, if I wanted "superior substitute products" I would have ordered that, if I wanted and Electric Pot, I would have ordered an Electric Pot, if I wanted a Paella, I would have ordered a Paella, if I wanted a Frying Pan, I would have ordered a Frying Pan, it irritates me to my core that you make it seem that I am the problem for not accepting you offer of "superior substitute products." And then "circumstances beyond your control" what exactly was "beyond your control" was informing customers that your factory burned down and there will be delays in delivey "beyond your control"; was informing a customer that the pot she has been so diligently paying towards has been discontinued "beyond your control", try fooling someone else with your nonsense response. What you people did was ***** and the reason you all deceived your customers was because you all did not want mass order cancellations.
Dear Venissa,
We are sorry you are a dissappointed customer.
Your request which was sent to us under separate cover, is receiving our attention.
We assure you of our best interest in customer service and apologise for any inconvenience caused, in this regard.
Kind Regards,
O Jacobs
Customer Service Manager
Dear Venissa,
We are sorry you are a dissappointed customer.
Your request which was sent to us under separate cover, is receiving our attention.
We assure you of our best interest in customer service and apologise for any inconvenience caused, in this regard.
Kind Regards,
O Jacobs
Customer Service Manager