Terrible Service, money lost, Financial distress, Ridiculous

Terrible, terrible experience with Amazon!

First, they ship me electronics, which arrive soaking wet. ****erally, water dripping out of the equipment) Then they let me know that they will send me replacements, but I must please ship the damaged equipment back to them.

They do not pay for the return shipment upfront, that needs to come out of your pocket, you need to contact them to get a refund which they call a "good faith" refund.

Not only that but this package had to be shipped from a different damn continent to their refund facilities in USA. 12 days after sending the package back to them they start charging me on my credit card because they have not received the damaged goods.

Yes, you read that right. 12 days to ship almost across the globe, is a realistic time for Amazon. This being said, Amazon took almost 2 months to ship the item to me, but they expect me to ship it back to them within 12 days?

I have fought with their support/customer care again and again to no avail. They just tell you that you will get your money back when they receive the package.

It has now been a month and a half due to US customs keeping the package for longer than expected, and of course, Amazon has randomly deducted large amounts of money from my bank account, without any notifications!

I need to pay interest on these amounts because it is coming off of my credit card!

I have had to take desperate measures and remove the account from my Amazon profile as well as keep it empty, otherwise, they continually deduct money.

This was my first time ever buying from Amazon, and I promise it will be my last.

I would advise any other person to avoid buying from this company. Had a better experience buying from wish, takealot honestly any other online shop.