Amazon is a *******… Do not order from them.

We placed an order with Amazon over 4 months ago and still have not received it. There is no way to get hold of them directly. Apparently the order was sent for shipping then it couldn’t be traced, meaning it was lost on its way to us, they said they will send another one because we wanted a refund, they dont want to refund us so they said we should wait for the order, 4 going on 5 months later, still no order received and this parcel is my fathers medication, we spent over 1k. Pathetic I tell you. These people are *******.