Absolutely HORRIBLE experience with Amazon

Hi there. This is going to every website I can find. (Trust me, it's going to be a lot :))

Terrible, terrible experience with Amazon!

First, they ship me electronics, which arrive soaking wet. ****erally water dripping out of the equipment) Then they let me know that they will send me replacements, but I must please ship the damaged equipment back to them.

They do not pay for the return shipment upfront, that needs to come out of your pocket, you need to contact them to get a refund which they call a "good faith" refund.

Not only that but this package had to be shipped from a different damn continent to their refund facilities in USA. 12 days after sending the package back to them they start charging me on my credit card because they have not received the damaged goods.

Yes, you read that right. 12 days to ship almost across the globe, is a realistic time for Amazon. This being said, Amazon took almost 2 months to ship the item to me, but they expect me to ship it back to them within 12 days?

I have fought with their support/customer care again and again to no avail. They just tell you that you will get your money back when they receive the package.

It has now been a month and a half due to US customs keeping the package for longer than expected, and of course, Amazon has randomly deducted large amounts of money from my bank account, without any notifications!

I need to pay interest on these amounts because it is coming off of my credit card!

I have had to take desperate measures and remove the account from my Amazon profile as well as keep it empty, otherwise, they continually deduct money.

This was my first time ever buying from Amazon, and I promise it will be my last.

I would advise any other person to avoid buying from this company. Had a better experience buying from wish, takealot honestly any other online shop. I am guessing all the positive reviews about Amazon is just because the items arrived in one piece. If they were damaged, good luck. You will sit with months of cr*p from this company.

Update: After talking to Amazon associates numerous times and providing them with the EMS waybill, the parcel was finally returned to Amazon refunds department.

They emailed me saying they received the parcel and refunded me for 1 of the items out of the 4-5 that were sent back due to damages.

But wait... it gets better. 1 day after emailing me that they have received the items and refunded me, they once again took money from my account for no reason. No notice. and of course Amazon "associates" cannot give an answer, instead responded with: "Our special team will contact you within 2 days."

If you ordered from here and see random chunks of money missing from your bank account, I would highly suggest checking the history. Amazon is probably eating away without you knowing about it.

Kbye.