Worst customer service!

Worst customer service ever. The site is forcing me to change my password with every login. That is 4 password changes in 2 days. I cannot access anything Amazon related, and the customer service directed me to South African CS because it detected my location. After 42mins on the phone with them, with the agent leaving me on hold for 10mins and then 12mins respectively, they were still unable to help and were reading me possible issues thats on the web. I have tried everything they suggested & still no assistance. They were insistent that you can only stream from one device on prime, yet on the site it specifically says 3 devices can stream concurrently.