DO NOT PURCHASE FROM THIS COMPLETELY ************ VENDOR

Order ID ***:

I purchased a LINKSWELL GEN 4 T STYLE 12,1 inch Car Radio Replacement Head Unit from them on 02/27/2024, received the item in March. Requested return of the item as after numerous technical support requests we opted to rather return the unit as it was not performing as requested.

Return was logged and return shipping label was issued with instructions by Amazon. The latter was actioned on 04/03/2024 and the item was returned via UPS as per the instructions and shipping label.

Parcel was delivered to UPS in North Las Vegas (NV) on 04/15/2024 at 08:09am as per the return tracking number # 1Z***

Since the return was delivered, I have been struggling to get my refund actioned. I have initiated 3 seperate requests, each and every time I was advised that the refund has been successfully requested and I will be refunded in 5-7days.

3 weeks later and I am no closer to getting my refund, being sent from representative to representative and NO ONE is willing to assist in resolving the latter.

Proof of return, complete tracking, order detail all has been emailed, only to receive a generic response stating they cannot assist without all the detail, yet it was ALL included in the sent emails ... 17 to be exact.