Very Disappointed with After-Sales Support

I purchased an air fryer from Amazon South Africa on 8 November 2025. Unfortunately, just two months later, the air fryer stopped working completely. For a brand new appliance, this is extremely disappointing.

What’s even more frustrating is the complete lack of customer support. Because the item is outside of the 30-day return window, I’ve been struggling to log a return or even find proper assistance. There are no clear contact details, no direct customer service line, and the help tabs are unhelpful and lead nowhere.

For a company of this size, I expected far better after-sales service. Appliances should last longer than two months, and customers should not have to jump through hoops to get support.

Very disappointed with the experience.