STAY AWAY FROM AMAZON SOUTH AFRICA!!!!

I purchased a rather expensive cellphone cover from Amazon today. As per the Amazon website, orders can be cancelled within 3 minutes or as long as it has not been through to "shipping" yet on the order tracking and I will be refunded within 5 - 7 days. When I realized that I had purchased the incorrect item, I immediately cancelled my order (7 times) on their website within 18 minutes after my purchase, as it had still not been sent through to "shipping" as yet.

I tnen received 7 reply emails from Amazon: "CANCELLATION FAILED Unfortunately, we weren’t able to cancel the items you requested and these items will soon be shipped. We apologize for the inconvenience.

You can track your package at any time. If you no longer want these items, you may refuse delivery or return them after they arrive. You can visit Your Orders to start a return.

We hope to see you again soon. Amazon.co.za"

And then, this evening I receive an email from The Courier Guy, stating that my order will be delivered tomorrow. I immediately rep**** and told them that my order was cancelled and that the item was to be sent back.