Refund process takes 10 weeks - Zero transparency from customer service - Gaslights customers while stalling refunds.

Refund process takes 10 weeks - Zero transparency from customer service - Gaslights customers while stalling refunds.

Biggest issue is that Amazon would tell you to return the defected product and then make you wait as long as they choose before refunding you.

During this time you are without the product and have no alternative to fix it yourself or get it repaired, and you have zero indication that Amazon will follow through with the return.

Borderline ****mish.

Amazon SA has destroyed 10 years of good will built by Amazon US.

Avoid AmazonSA like the plague