Order Delayeg from 9th Of October 2025

First bought a polarbox cooler on the 9th of October 2025 I still haven’t received that but I received all the other products I have bought after paying for the polarbox I still don’t have a date on when the cooler box will be delivered Amazon agents say the coolerbox is not in store but I still see it advertised and I can still add it to my cart so I wonder how that actually works looks like my order is deliberately being delayed we are approaching December now still no communication in regards to my order I have all the evidence that I can provide if need be.