NEVER BUY APPLIANCES FROM AMAZON

"Hello Peter,

I'm writing to express my disappointment and frustration with my recent experiences ordering electrical appliances from Amazon. Unfortunately, this is the second time I've had issues with my orders, and I'm starting to lose trust in the quality of products being sold on the platform.

My first order, a Commercial Heavy Duty Professional Blender (Order Number: ***), was delivered to me with a few issues. When I unboxed the package, I noticed that it had been previously opened and resealed with sellotape. Upon further inspection, I found that the product didn't fit properly on the motor base, and it wouldn't lock in place, which is a major design flaw.

But the problems didn't end there. Last Friday, I received my second order (Order Number: ***), and to my dismay, the box had also been previously opened and resealed with sellotape. When I opened the box, I was appalled to find that the bottom part of the oven was damaged.

As a customer, it's disheartening to experience such poor quality control and packaging. I'm extremely dissatisfied with the products and the overall shopping experience. Based on my experiences, I would advise others not to purchase electrical appliances from Amazon until these issues are addressed.

To make matters worse, when I tried to initiate the return process for the oven, I was unable to access my recent order history on Amazon, and the second order (Order Number: ***) was not available. The only order I could see was the first one (Order Number: ***). I'm finding it difficult to understand why my order history is not up-to-date, and it's making it challenging for me to return the defective product.

I hope you take my complaint seriously and take necessary steps to improve the quality of products and packaging, as well as ensure that customer order history is accurate and up to date. I look forward to a resolution to this matter. Sindiswa Meyiwa