tM
thobeka M

1 reviews | Active since Jun 2017

04 May 2026, 17:32

Misleading advertising

I am extremely disappointed with the service from Amazon. Yesterday, 3 May 2026, I saw on their website that the Johnson’s Baby Bedtime Soap (175g x 12) was priced at R19.99. I placed my order, and at no point did I receive any email or notification advising that there was a pricing error or any issue with the product. I have now discovered that they intend to send me only one bar of soap instead of the 12 bars that were advertised on their online shopping app. My question is: is this how they mislead customers and profit from false advertising? Regardless of what may have gone wrong on their side, I expect to receive what was advertised — 12 bars of 175g each. This situation is not my fault, and I have already made payment. It has now been two days without any communication, explanation, or update from them. I am extremely dissatisfied and will not shop with Amazon again. This feels like daylight *******. Regards Ncanyana ***

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