****med on Amazon.co.za

Two completely wrong orders delivered to me in less than two months, and I only orded a few items in total. Not only was delivery very slow in both cases, but in the first case I received a drill without a battery or charger -> when I actually ordered a corded one. Okay, I was compensated for that, but it messed up the birthday present that was planned for my husband. The latest one is worse. I ordered a bladeless fan in the colour white and delivery was so slow, intentional I think, so that I received it too late to return it and get the proper item in time for Christmas. What I received instead was a completely different, cheap looking, bladed fan, in a completely different shape with different features and it is black. What a ****! The Christmas present is ruined. The customer service simply gave me the option to return it for a refund and suggested I go buy myself the one I wanted offline. WELL Amazon.co.za, had I known this would happen, I would have looked for it on TakeAlot instead. They don't mess my orders up. Very disappointed in Amazon. Seems there's no control over what is sent out at all.