LW
Long W

1 reviews | Active since Mar 2023

09 Apr 2026, 12:12

I would not recommend buying an expensive item from them as they don't honour warranties.

I bought a curved Samsung monitor in Dec 2025. By January 2026, the screen had started becoming "uncurved" - and a long white band was visible on the top. This was only 5 weeks old, but Amazon informed me their warranty is only 30 days. I advised them that this is contrary to the CPA, but they said their terms and conditions supersede the CPA. how this is possible I don't know, but I will be lodging a case with the consumer ombud as this was an expensive item. I would not recommend buying an expensive item from them as they don't honour warranties.

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