HR
Heather R

1 reviews | Active since Dec 2022

17 Jun 2025, 16:20

I feel violated. Don't Assume we trust you here with no safeguards.

I just had my heart in my mouth. I used to use Amazon in the UK as often as I use Takealot in South Africa and it felt safe in a first world country. Still, when I logged in to try the ZA version I clicked on the purchase button and before I knew what was happening they used an old address and charged my card with no security or address checking and no chance to add the FIRST100 to get the first users' discount.

I cancelled right away, but am shaking as I had no idea they would transfer all my data, including addresses I haven't used in 20 years, so who knows where this could have ended up. What if someone hacked the new ZA version? I am horrified.

There was NO request to transfer old personal information and NO safeguards against taking my money (usually banks require verification here), and not even a hello or welcome to try the new ZA site.

I seriously feel violated, and for a company I felt so safe with for all those years in the UK... well, ZA is a different market and dear me, I don't trust you here yet, same Amazon name but I don't know you with a South African accent yet... not okay. NOT OKAY, check the destination, ask which payment method for goodness sake.... this is Africa, we don't trust you know our world yet. NOT OKAY

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