Customer service skills of a Ghost Town

I'm extremely disappointed with my recent experience with Amazon. During the Black Friday and Cyber Monday deals, I purchased several products, including one that showed as available on the website. To my surprise, Amazon cancelled the order for that product, citing unavailability.Even though the product was available a delivery date was established.

What's even more appalling is that Amazon still billed me for the cancelled product. When I reached out to their customer service, they attempted to distance themselves from the supplier, claiming they have no way of contacting them. I find this excuse unacceptable, especially from a company of Amazon's stature.

As a customer, I expect transparency and accountability from the companies I shop with. Amazon's failure to provide this has left a sour taste in my mouth. I hope that Amazon takes my feedback seriously and takes immediate action to improve their order management and customer communication.

Until then, I would caution others to be wary of Amazon's availability claims and billing practices.Rather stick to Takealot.In all the years shopping with them I have not once experienced an issue with Takealot .First time I shop with Amazon I have an issue.