JV
Johannes V

1 reviews | Active since Nov 2014

28 Mar 2025, 11:39

Awfull service when it comes to delivery

The only reason I am giving amazon a 1 star review is because of their choice in courier service. They make use of DPD LASER and it is the most pathetic courier company in existence. First package I had to wait 2 weeks for it to travel 120km. Allegedly the driver was on leave. Imagine a courier company with only one driver. What a BS excuse. Second order was missing and 3 days later damaged. They did not notify me or amazon. instead I had to call to find out and then had to call amazon. Amazon sorted a replacement in record time only to ship it with DPD LASER again. Now it is missing again. Cannot be delivered because of delayed pickup or some or other BS. Cannot tell me where my order is anyways. They promise to escalate it and call you back with an update. They NEVER do. Will not buy from amazon again as long as they use DPD LASER for deliveries. JUST check out all the reviews on DPD LASER and then you will wonder why on earth does amazon use them.

0
Replies (0)