AMAZON SOUTH AFRICA IS A **** THAT *****S YOUR MONEY.

AMAZON SOUTH AFRICA IS A **** THAT *****S YOUR MONEY. Placed an order with Amazon on 24 August 2024. The item was supposed to be delivered on 28 August 2024. Nothing arrived. They told me that the item was out of stock and that I could either wait or cancel the order, I waited a couple of days and then decided to cancel the order and ask for a refund of my money. I was then contacted privately by the supplier that wanted to offer me all sorts of discounts. This is highly unprofessional and very creepy that your personal details are shared to suppliers. I then reported this to Amazon, and they said they will investigate the issue. After speaking to numerous people at amazon I still have not received my money back. Every time I am being told that the refund was issued and will take 5 to 7 days to process.......but nothing. All I get from Amazon is that the refund was approved and that I must contact my bank......imagine that, in 2024 I must contact my bank to enquire about a refund. They deduct the money within seconds from your account......but tells you it takes weeks to return your money to you. Today is 2024/09/13......still no refund. I am absolutely. shocked that they can deduct your money instantly, and as soon as you need a refund, it becomes a problem between you and the supplier........they take no responsibility. I WILL NEVER USE THEM AGAIN.