AMAZON ORDER – DELIVERY ADDRESS

AMAZON ORDER – DELIVERY ADDRESS I placed an order on 17 April, 2026 for an amount of R199,00. Prior to placing the order, I tried to delete the old delivery address and replace it with another address. The item was delivered to the old address. I tried to contact Amazon, but there isn’t any email for enquiries. I spoke to a person via the chatbot. The representative could not change the address either. I was told that, if I wanted the parcel delivered to the correct address, I would have to pay the courier. So, I had to contact someone from the incorrect address to bring the parcel to me. This has caused untold problems. The inconvenience that this has brought to me and other people has been very stressful. Amazon’s company, website and service representative are ***********. I am grateful that the person did give me R200,00 credit. However, I cannot use the credit and make an order since I cannot change the delivery address. I will never use this inadequate and inept company again. Temu is certainly better in terms of efficiency and price.