MB
Melany B

1 reviews | Active since May 2012

21 Aug 2026, 12:23

AMAZON MUST ASK HOW THEIR CUSTOMERS WISH TO HAVE THEIR GOODS DELIVERED

When Amazon SA get it wrong they do a proper job of it. I placed an order for 2 items a short while ago. One Magnesium Glycinate and two a bag of spare vacuum cleaner bags. Delivery was the complication!! The magnesium was due to be delivered on a Sunday. The vacuum cleaner bags a few days later due to stock issues. So far all good. Then I realised that the MG would arrive on a Sunday. I contacted their help centre and via their live chat line, to ask that the MG be delivered with the vacuum cleaner bags. I thought I had got my story correct. Please deliver the two items in one box on the same day, I don't mind waiting for the MG to arrive later. I received an email requesting confirmation of how I wish to receive the goods. I relayed the exact same message to them in a reply. Yesterday 21st August I received confirmation of the delivery to be made shortly of the vacuum cleaner bags. The website said I cancelled the MG. Well done Amazon SA. I did not cancel the Magnesium Glycinate, you did.

0
Replies (0)