VH
Vernon H

1 reviews | Active since Oct 2017

31 Mar 2025, 08:18

Amazon is nothing short of embarassing

I received a call from a certain Precious Mahlangu to ask for a meeting to discuss setting up my business on Amazon. The meeting was set and we started speaking about what Amazon is offering, I was APALLED to say the least!

She had very bad organisational and communication skills, the presentation showed lack of information and some info was seemingly outdated/incorrect that she edited on the spot.

Additionally she pointed out in the meeting that Amazon likes to promote based on two factors being: 1. Price and 2. Service.

Lets cover price: When I asked about the fees it came to light that Amazon is asking 13% (Yep, 13 PERCENT) of the sale value. I dont think Amazon HAS A CLUE as to how massive this self set commission rate is. Asking 13% of sale value when I can get business finance for 3% (you see how ridiculous this is starting to look already) and scale my business much better and faster with much more money back in my business' pocket.

Additionally when I asked her about how to make money with them charging so much, she rep**** "oh you can just increase your price" - but how does this offer good pricing to the customer per the previously made point offering good pricing?? This was a joke to say the least.

Lets move on to #2 being service:

Have you seen the online reviews for Amazon? I mean did you even look before arranging a meeting and wasting my time like you did? How can you be so careless with a business owners' time? Its bad reviews left right and center so honestly Amazon will only be here to colelct money and damage brands with bad service.

Either amazon employed a clown or they are just ok with embarassing themselves.

Support your local retailers in SA and avoid platforms like Amazon who are simply there to capitalise on the hard work of small businesses.

Amazon is here to offer you nothing but take from you what they can. I have never come across such nonsense in the existence of my working life...

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