RD
Ryan D

1 reviews | Active since Jun 2016

20 Jun 2016, 10:58

No Support and doesn't work

<p>Hi,</p> <p>This service doesn't work.! I can never use the service and cannot log into my account as i have tried to reset my password so many times and then still cannot log on. Tried creating a new account but my e-mail is already registered.</p> <p> </p> <p>When i logon from my phone, clicking the links (either complimentry access or purchases) just takes me back to the same page i was on (dashboard).. It does not work.!</p> <p> </p> <p>Please will you delete my account, i will forget the wifi network (which i have done many times).</p> <p> </p> <p>Once that is done, perhaps i i can try reregister an account but not confident that will work.</p> <p> </p> <p>I also tried to log a service request, which doesn't work either (see attached).. Common guys..!!</p>

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Replies (1)
Alwayson
Alwayson's reply20 Jun 2016, 11:13
Official

Hi Ryan,

We're sorry to hear about your experience.

We'll have our Support team have a look at this immediately and contact you ASAP.

Regards,

AlwaysOn

Best regards,