PP
Petrus P

1 reviews | Active since Nov 2016

27 Jun 2016, 10:22

No response for more than a month

<p>I requested two invoices to be amended as it had the incorrect billing information. I get a read receipt for the numerous emails I sent, had one reply from Terrence and I forward the details to him. Didn't get a reply or response, it's been more than a month now. Can someone please give me the correct invoices. Is it soooooo difficult.</p>

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Replies (1)
Alwayson
Alwayson's reply27 Jun 2016, 10:34
Official

Hi Petrus,

We're sorry to hear about your experience.

We'll refer this to our Support team to get it sorted and revert ASAP.

Regards,

AlwaysOn