MR
Maseda R
1 reviews | Active since May 2023
29 May 2023, 17:21
Solar Energy installation
Have had the most poor service. When you have to follow up sales people who don’t respond it tells you a lot about that company. I even changed sales people. But didn’t get better service from either
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Alumo Energy's replyOfficial
10 May 2024, 12:21Good day Maseda,
We wanted to extend our sincerest apologies once again for the inconvenience and frustration you experienced during your interaction with us. Your feedback is very important to us and we take your concerns very seriously.
Our team informed us that the issue had since been resolved and that you have found a satisfactory solution. It's important to us that our customers feel valued and supported throughout their journey with us, and we regret any miscommunication or disappointment that occurred.
Please do let us know if there is anything else or feel free to contact our After Sales team at *** for any issues on your system.
We wanted to extend our sincerest apologies once again for the inconvenience and frustration you experienced during your interaction with us. Your feedback is very important to us and we take your concerns very seriously.
Our team informed us that the issue had since been resolved and that you have found a satisfactory solution. It's important to us that our customers feel valued and supported throughout their journey with us, and we regret any miscommunication or disappointment that occurred.
Please do let us know if there is anything else or feel free to contact our After Sales team at *** for any issues on your system.
Alumo Energy's reply10 May 2024, 12:21
Official
Good day Maseda,
We wanted to extend our sincerest apologies once again for the inconvenience and frustration you experienced during your interaction with us. Your feedback is very important to us and we take your concerns very seriously.
Our team informed us that the issue had since been resolved and that you have found a satisfactory solution. It's important to us that our customers feel valued and supported throughout their journey with us, and we regret any miscommunication or disappointment that occurred.
Please do let us know if there is anything else or feel free to contact our After Sales team at *** for any issues on your system.
We wanted to extend our sincerest apologies once again for the inconvenience and frustration you experienced during your interaction with us. Your feedback is very important to us and we take your concerns very seriously.
Our team informed us that the issue had since been resolved and that you have found a satisfactory solution. It's important to us that our customers feel valued and supported throughout their journey with us, and we regret any miscommunication or disappointment that occurred.
Please do let us know if there is anything else or feel free to contact our After Sales team at *** for any issues on your system.